What Garland Homeowners Say About Servo Garage Doors Garland
Reviews matter because garage door work is one of those trades you don’t think about until a spring snaps at 7 a.m. on a Monday. When that happens, you want to know who shows up, what they’ll charge, and whether the repair will hold. We’ve operated in Garland since 2015 under The Haven Standard, and every review below reflects the same sequence: a written price before work starts, a technician who names the failed part, and a photo record before we leave. That’s how Marcus Deller, Owner, built the business, and it’s what these Garland homeowners describe in their own words.
Recent Reviews
“The torsion spring on our double door broke on a Sunday night and the door came down hard enough to crack the header. Servo had a technician out Monday morning. He measured the old spring at 0.225-inch wire diameter, showed me the break point in the coil, wrote the price on the spot, and had the new springs in before lunch. The photo record he left included the failed part, the new part, and the balance test after.”
Vikram S. – Firewheel, Garland
“Our opener had been grinding for weeks. I called two companies before Servo. The first quoted over the phone without looking at anything. Servo sent a tech who pulled the cover off the motor unit, found a stripped nylon gear, and showed me the shavings in the housing. He quoted a replacement gear and a new LiftMaster opener as separate line items, told me which one he’d pick, and let me decide. I chose the new opener. No pressure, no upsell.”
Scott R. – Oakridge, Garland
“The cable on the left side came off the drum and the door was stuck halfway down with the car inside. I called the emergency line at 9:40 p.m. A real person answered, gave me a technician name, and sent a text when he was on the way. He arrived in under two hours, reseated the cable, checked the tension on both sides, and showed me photos of the drum before and after. The written scope listed exactly what he did and the flat price matched.”
Todd P. – Club Hill, Garland
“We bought a house in Garland where the garage door was original, probably 1998. The bottom panel was rusted through along the edge and the track had a visible bend. Servo measured the opening, gave us a written quote for a Clopay steel door with new track, hinges, and weatherstrip, and scheduled the install the next week. They removed the old door and hauled it off. The photo record shows the old rusted panel and the new door mounted. The difference is, they documented it.”
Adam D. – Chandler Heights, Garland
“My Genie opener quit responding to the wall button but worked from the remote. I assumed it was the button. The Servo tech tested the circuit with a meter and found a bad logic board, not the button. He had the board on the truck, installed it, and paired all three remotes before he left. The written price covered the part, the labor, and the programming. What I liked most: he showed me the old board with the scorched capacitor and told me what it does.”
Vikram S. – Firewheel, Garland
“The garage door was reversed: it would start to close, then go back up. Servo checked the safety sensors, straightened the alignment, and found one sensor was failing intermittently. They replaced the pair, tested the reversal pressure, and replaced the weatherstrip along the bottom that had been torn for years. The technician wrote the price as he found things, so I knew the sensor replacement was coming before I owed anything. The photo record showed the sensor alignment and the new seal.”
Scott R. – Oakridge, Garland
Why Customers Trust Us
Every review above mentions the same three things: a named part, a written price, and photos. That’s not an accident. Clause 1 of The Haven Standard requires a flat written price and scope before any work starts. Clause 4 is why the technician photographs the failed part before quoting a replacement, so you see the broken spring, stripped gear, or scorched logic board through our eyes. We service all eight major brands – LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor – so the part you need is usually on the truck. Our technicians are background-checked and uniformed, and the 365-Day Done Right Promise backs every repair. If it’s not right, we make it right. No handshake required. When your garage door fails in Garland, call (469) 949-6806 and get a real person, a named technician, and a written price before work begins.
Written by Marcus Deller, Owner at Servo Garage Doors Garland, serving Garland since 2015.